香港黃金海岸酒店 Hong Kong Gold Coast Hotel 停車場

"客房空間寬敞，隔離系黃金泳灘，環境清幽放鬆。十分親子友善，設有兒童活動設施，鯊魚冒險王國（Playhouse），細左少少，都舊左少少，可以考慮翻新下🙃，有户外泳池，嗰個雙軌滑水道，好好玩，我BB玩得勁開心。酒店大堂好舒服嘅，不過裝修風格系古老少少😆，嚟家庭放鬆啫，游下水去下海灘，比BB一個大空間跑下，我覺得正嘅！"

"性價比高 親子友善 有綠色環境。今次是繼3年前再來staycation! 度假感重 為平常只見大廈的我們減減壓～ 認同酒店有點舊氣！例如廁所設計花灑是固定，鯊魚游戲室沒改動 不過見到員工及酒店設計活動的努力！ Shuttle bus 尖沙咀2小時1班。還有是游泳池開放時間有點短；6點後所有的就停下來～"

"設備算老舊，因為可以明顯看到泛黃的污漬，浴室雖大，但旁邊都已發黃，有霉。 可以理解靠海邊略微潮濕，但連棉被都有體感有濕度。 明明是大家族齊一起的旅行，房間都在天邊地遠，才住一晚，就起了全身疹子。 飯店服務不盡責只會推卸責任，假日明顯工作熱忱很低 麋，態度消極。 難得一次的家族旅行，訂了7間房，一次開箱各種房型，不會再考慮入住的飯店。 星期5入住辦理入房的速度及服務態度有落差，明顯的慢，前台明顯挑自己想服務的客人。已有特別告知是一家人訂多套房間，希望安排的集中一點，訂了7間房，樓層各自分怖在1~11樓。 房間管理品質差異度極高，不是床單有油垢位味就是枕頭棉被受潮體感不佳，又弄的全身發紅疹。 飯店唯一值得表揚的是開門迎賓的部份，其他的管理及溝通技巧，有待提升。"

"今次係我同屋企人第二次嚟黃金海岸酒店 staycation，兩次都好滿意呢度嘅環境, 房間, 同埋職員嘅服務。佢哋態度都係非常之好同埋殷勤。好似今次check-in嘅時候，櫃檯職員一知道我哋會游水，就自動話安排浴袍送上嚟俾我哋。而第二日，因為黃雨我哋突然唔想出去外面食嘢留返喺度食buffet, 佢哋本身都已經滿座，但係見我哋三母子面有難色，餐廳嘅經理Mr Lui 即刻諗辦法幫我哋安排一個特別嘅位置。而小朋友想玩扭蛋嘅時候因為扭蛋機有啲問題，操作唔到，我只係問經過嘅職員Paddy Leung，佢都用各種方法去幫我哋取得呢個扭蛋。雖然好似好少嘅事情，但係經過佢哋嘅協助我哋呢個旅程變得順利同埋愉快。 This was the second time my family and I stayed at Golden Coast Hotel for a staycation. Both times we were very satisfied with the surroundings, the room, and the service from the staff. Their attitude was extremely friendly and attentive. For example, When we checked in this time, the front-desk staff, upon learning that we would be swimming, proactively offered to send bathrobes up to our room. And the next day because of the heavy rain this time we suddenly didn’t want to go out to eat and decided to stay and have the buffet. Although the restaurant was already full, when they saw the worried looks on the faces of the three of us, the restaurant manager, Mr. Lui, immediately came up with a solution and arranged a special table for us. And when my child wanted to play the gashapon but the machine wasn’t working, I asked a passing staff member, Paddy Leung, and he tried various ways to help us get the capsule toy. These may seem like small things, but thanks to their help our trip became smooth and enjoyable."

"我是走進去預訂，告訴櫃檯人員我不需要早餐，因為早上沒時間吃，他告訴我餐廳可以幫我打包一份早餐盒帶走。第二天早上，櫃檯人員卻告訴我餐廳並未收到這項安排的通知，於是我要求她退款，她卻拒絕了。她隨後去餐廳，只在盒子裡裝了些麵包。我竟然花了一百元只換來幾片麵包？這服務既不專業又缺乏經驗。我絕不會推薦這家飯店，也不會再來了。"